We’ve added a drop down menu on each coffee bag product page, giving you the option to select between 4 types of grind as per your own preferences.

We recommend buying WHOLE BEAN as the product would keep fresh for longer and ground as needed at home, giving you the ability to get the grind size that’s best for your daily needs and choice and an overall greater coffee experience.

You can choose between
WHOLE BEAN
Whole bean coffee keeps fresher for longer and maintains flavour, aromatic compounds and complexity
FRENCH PRESS – COARSE
larger and rougher, traditionally used for longer brews as fewer coffee particles are exposed to the water
DRIP – MEDIUM
or “drip grind,” sandier and widely used in automatic drip coffeemakers and the Chemex
ESPRESSO – FINE
powderier, used in brewing methods based on pressure and shorter brewing times, for instance espresso or AeroPress.

You can get our selected COFFEE BAGS in the type of grind that best suits your brewing style.

It really depends on how you like your coffee at home. There are a few home brewing methods and each one will ultimately provide you with a different tasting experience.

We provide coffee and gear for 4 main brewing methods:
Cafetiere – easy, fast, produces tasty coffee with minimal effort
Chemex – smooth brew, good for picking up the refined flavours of the coffee
V60 – similar to the Chemex, this method highlights the distinct flavours in your coffee
Aeropress – full-bodied and stronger coffee, normally for one person.

Find our selected coffee products on our BUY COFFEE page and our range of home brewing accessories on our BUY GEAR page.

Consistently providing high quality products is extremely important to us. Our Quality Assurance process follows 4 main steps to guarantee our coffee is always the best it can possibly be.
It starts with storing our beans in strictly controlled environment and temperatures before small amount of different batches get inspected and tested. Once approved, samples are roasted in carefully maintained roasting equipment, with specific temperatures and roasting times for each type. Lastly, thermal print for product quality and packaging integrity and labels are checked before dispatching so that you can enjoy our freshest coffee at its best.

Our Aluminium Nespresso® Compatible Capsules are 100% recyclable and can be used with any Nespresso® Compatible machine.
With so many new models being marketed by so many manufacturers, it would be almost impossible to be absolutely and unequivocally certain about full compatibility.
As a rule of thumb, the best way is to refer to the manufacturer’s recommendations and, if a machine is Nespresso® Compatible it would also be compatible with our capsules.

Check out our capsules range on the COFFEE PODS page.

Our Aluminium Nespresso® Compatible Capsules are 100% recyclable.
This incredible material
is impermeable and it keeps your coffee dry and fresh,
it is odourless so it won’t contaminate your coffee’s flavour,
it is ductile yet strong so it’s great for transportation and storage,
it is hygienic and doesn’t allow bacteria to take hold,
it is stable so it doesn’t react with other heavy metals
and most importantly
it is recyclable and can be disposed of by following your local authority’s guidelines.
We have ethicality, recyclability and sustainability as a priority, and our Aluminium Nespresso® Compatible Capsules are a good solution to providing a great coffee experience whilst preserving the environment.

Brows our COFFEE PODS page to see our selected range.

There is no single answer to that, it comes down to your coffee preferences and off course your brewing method of choice.
But, as it happens, you don’t actually need professional barista’s coffee shop equipment to make delicious fresh coffee at home or at work.
It always starts with good, fresh coffee…whole beans preferably as they keep fresh for longer and preserve the original flavour better. Have a look at our selected COFFEE BAGS to set you up on your way to great own brewing.
There is an extensive assortment of brewing equipment but, to start with, we’d suggest you just focus on what flavour you are after and take fewer steps to achieve that by making your brewing process simple. As you become more experienced, you can upgrade as needed.
Check out our GRINDING GEAR page and BREWING GEAR list to give you an idea of what’s available.

So, you’ve chosen your coffee and you know how to keep it fresh and airtight once opened. Great, now it’s really time to turn that fantastic aroma into an amazing cup of joe.
As coffee brewing depends weight accuracy you’ll need the help of a scale.
A digital scale it’s one of the essential pieces of coffee brewing equipment to have at home! We recommend the HARIO V60 DRIP SCALE as it is ideal for both starters and more experienced home coffee makers.

As you now know, whole beans keep fresher for longer and retain the full aroma.A grinder will allow you to release that flavour on demand and only use the exact amount of coffee beans needed.A hand held grinder would suffice to begin with, but an electric grinder does provide more flexibility and grind sizes to choose from. Here’s our selection of GRINDING GEAR.

Water temperature and controlled pouring are as important as measuring your coffee. An electric kettle with a thermometer and a gooseneck will give you complete control over heat and pour, allowing you more flexibility for each brewing methods resulting in a much better cup of coffee on every brew. The FELLOW STAG POUR OVER KETTLE is the perfect tool for the job

Also, whether your chosen brewing method is
Cafetiere, Chemex, V60 or Aeropress you may need drippers, filters and servers to complete your home and office brewing experience. Plase visit our BUY GEAR for a fuller range of coffee making tools.

We accept Credit & Debit Card Payments via the Stripe Payment Gateway encryption system which supports several card brands from large global networks like VISA, VISA Debit, MasterCard, Discover, JCB, American Express and more.
Payment information is sent directly to Stripe, who authorise the purchase on our behalf. We never see or store your card details but we are notified if the transaction succeeds or fails.

We take your security very seriuosly and we use SSL (Secure Sockets Layer) on our website. We never store your payment details but instead payments of fees for products via the website are processed by Stripe, our payment processing partner. Stripe forces HTTPS for all services using TLS (SSL). All card numbers are encrypted at rest with AES-256. Decryption keys are stored on separate machines. Stripe’s internal servers. infrastructure for storing, decrypting, and transmitting card numbers runs in a separate hosting environment, and don’t share any credentials with Stripe’s primary services (API, website, etc.).

As we do not ask you to create an account for your purchases or to commit to any long term plans, you can pay for as many products as you want any time you visit the site at your own convenience.
You can add your products to the cart and take them to the checkout all in one go.
You can even choose how many of the same products you want when you view your cart before proceeding to checkout.

If you need larger orders please contact us for details.

We want you to be happy with your products and services, however, once your order has been paid for and processed, we are unable to change it.
Nevertheless, if you contact as soon as possible, provided your order has not been fulfilled, we’ll be happy to look into it .

We may be able to make changes to the delivery information you provided (e.g. name, address, phone number). 

Often, especially with coffee, your orders are specific to you and so they cannot be sold to anyone else. For that reason, we regret that refunds cannot be given upon cancellation.

Once your order has been submitted, confirmed and received, we aim to process it and prepare it for shipping within 2 working days.
We deliver in the UK via Royal Mail and every effort will be made to dispatch your order without delay.
Their Tracked 24 shipping service estimates 1 working day for delivery.
As a guideline, your order should be delivered in 3 to 4 working days.

Unfortunately, due to increasingly challenging circumstances around the world and growing complexity related to exporting goods across borders, at the moment we only offer Royal Mail delivery to our customers in the United Kingdom.

Should you need to discuss any special shipment, just contact us…we are here to help.

Occasionally, delivery may take longer than the times stated on our website.
Please notice that it is possible that some areas may experience a reduction in service levels due the impact of COVID-19.

If you are concerned your product has been lost, please contact us providing your order confirmation number.

Coffee is a food product and it is perishable so we cannot accept returns on any of our coffee products.
Every step of our Quality Assurance process is taken to ensure we are providing the freshest roasted coffee possible. from storing our beans in strictly controlled environment and temperatures, to batch inspection and testing, roasting in carefully maintained roasting equipment and thermal printing for product quality and packaging integrity.
However, we care about our customers as much as the quality of our products.
If you are dissatisfied with your coffee choice, please contact us so we can help you find a product that closely fits your taste and that you’ll love.

We want you to be happy with your purchases so we would accept exchanges or refunds of defective or unused items.
To qualify for a refund, all equipment must be returned in the original packaging and in brand new, unused condition. We can’t accept returns on used gear even if it is in working order.
If for any reason you are not satisfied with the equipment you’ve purchased from thefalconcoffeeroasters.com, please contact us as soon as possible and within 30 days of delivery at info@ thefalconcoffeeroasters.com.
To help us process your inquiry as swiftly as possible, please include all relevant details, including: your name, order ID, the items you would like to return, the reason for the return and photos of the defective products.
We’ll review your return inquiry and if you qualify for a return we’ll provide instructions on how to proceed.
Please note that to qualify for a refund or an exchange, the product must be returned at the customer’s expense. Also all refunds are exclusive of shipping costs, which are non-refundable.

We make sure all items are properly packaged before dispatching.
Once we hand them over to Royal Mail, we’re no longer in control of how it’s handled and transported.
Therefore, we are not responsible for packages that get damaged in transport or after delivery.
To file a claim with Royal Mail for damaged item visit this page to CLAIM FORM & CLAIM CENTRE and follow the instructions provided.

Our site has been tested on multiple live and simulated environments and it performs well with the majority of browsers.
Just make sure your Operating System and software are up to date and compatible with your device.
All website features and functionalities have been cross-browser tested and Chome, Safari, Edge, Firefox, Opera, Vivaldi and several other browsers have reported no known issues.
If you are experiencing any problems with getting access to the site or general website performance, kindly contact us to let us know and our developers will be happy to look into it asap.